Customer care



Delivery to Bulgaria:

Via Speedy

The cost is 5 lv.

The delivery takes 2-5 working days.

Your order can be received at your doorstep or at the nearest Speedy office.

You have the option cash on delivery.


Delivery in Europe:

Via Bulgarian Posts

The cost is 10 euro.

The delivery takes up to 10 working days.

Cash on delivery is not available for shipping in Europe!


For out of Europe deliveries, please contact us at



You can return or exchange any item within 14 day of the delivery date.

Please make sure the item you want to return or exchange is unused and, in the condition, you have received it. It must also be in the original packaging.

Next step is to contact us at to start your return or exchange process.

Once we receive and examine the item, your refund will be credited to the original payment method.

The delivery cost for shipping an item back to us will be at your expense.

Note that the original shipping costs are non-refundable.